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Please go to Control Panel -> Network and Internet -> Network Connections -> 'Change Adapter Settings' and enable 'Astrill SSL VPN'

This will give you IP address of server, type that on your phone.Īlso it is possible that your phone uses a proxy from your ISP, You can try to disable ISP proxy in phone settings. Once you pick up a server, to get its IP address type on your PC in console (cmd.exe on Windows/ Terminal on Macintosh): We suggest you to type server IP instead of address and try again. IF YOU ARE HAVING TROUBLE CONNECTING USING MOBILE DEVICE

Use this to find the fastest server for your connection. Settings->OpenWeb Options: CHECK "Set System Proxy" Help>Reset Settings on Astrill Application.Ģ. WHEN CONNECTED TO OPENWEB BUT SPEED IS ZERO How to select different servers in Astrill application. Switch to any US server and report back if this works out any better for you. WHEN ASTRILL IS CONNECTED BUT CERTAIN SITES ARE NOT ACCESSIBLE.Ģ) You can try clearing your flash cache and cookies using this link (make sure to delete all sites and confirm the prompt).

12 DNS interception is broken for Chromium browser.

11 HOW TO SETUP PERMANENT FIREWALL LINK TO ASTRILL IPSEC GATEWAY.

9 NO INTERNET CONNECTION WHEN ASTRILL IS OFF/LOGOUT.

8 WHEN REMEMBER PASSWORD IN ASTRILL APPLICATION DOES NOT WORK.

7 CERTAIN SITES ARE NOT WORKING WHEN USING ASTRILL APPLET.

6 WHEN CONNECTED TO US SERVER BUT DIRECTED TO CHINA/HONGKONG GOOGLE.

5 MAC DOES NOT ALLOW APPLICATIONS WHICH ARE NOT DOWNLOADED FROM APPLE STORE.

3 IF YOU ARE HAVING TROUBLE CONNECTING USING MOBILE DEVICE.

2 WHEN CONNECTED TO OPENWEB BUT SPEED IS ZERO.

1 WHEN ASTRILL IS CONNECTED BUT CERTAIN SITES ARE NOT ACCESSIBLE.